Friday, September 27, 2013

iPad Deployment

Ooooh boy! It's been a loooong wait for Sarah, and not so long for Jacob since he already had one, but the school district's iPad deployment day was this week. Students in 4th, 6th, 7th and 10th all received iPads that will be utilized in the classroom as well as for home use.

Jacob received his about a month ago. Set-up and everything went fine. Since I had already done it for Jacob, I expected Sarah's deployment to go just as smoothly. And it did for the most part. She had her Apple ID, remembered her password, downloaded the first app - no problem!

Then she put a passcode lock on her device. And then she promptly forgot the passcode! Then she typed in so many tries that she was locked out for 60 minutes. After an hour, she tried again, and was locked out again. And again. And again. Until she tried one more time and DISABLED it. Mind you, this is about six hours after she received the thing!

We attended the "help session" at the school that night and to no avail, the staff could not get it to work.  The asst principal and the librarian tried for two days, and ultimately wiped the device and started over. I guess the directions provided by the district to deal with these scenarios were written prior to the iOS7 update and therein lay the problem.

She didn't get to take her iPad on the field trip to the learning garden, but I think she learned something else even more valuable. DON'T FORGET YOUR PASSCODE!

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